Troubleshooting & FAQ
Common questions and fixes — login issues, unexpected numbers, and the questions every new Workbench user asks.
The fast lane: when something looks wrong, check here before writing support. Most "bugs" turn out to be a filter that's still active, a backtest period that doesn't match between two views, or an account-size setting scaling the numbers differently than expected.
What will live here
- Login & access issues — and how to resolve them
- "These numbers look wrong" — the usual suspects, in checklist form
- Frequently asked questions — collected from real support conversations as they come in
This section is being written. For now, questions go to support — and the Getting Started section answers the most common conceptual ones.
