Troubleshooting & FAQ
When something looks wrong: the usual suspects, in checklist form — plus where to get help fast.
Start here when something looks off. Most surprises in the Engine aren't bugs — they're a filter that's still active, two views on different periods, or an account size scaling numbers differently than you expected. This section works through those in order.
The 30-second checklist
Before anything else, check these four:
- Is a filter still on? The Strategy Browser remembers your filters. If the catalog looks emptier than it should, hit Reset all and start again.
- Are two views on the same period? The Browser and the Portfolio Builder each have their own period selector. A strategy's MAR at 8W and the same strategy inside a 26W portfolio are supposed to differ.
- Is your account size what you think? It drives every margin percentage and the Monte Carlo's starting capital — but not the catalog's metrics, which are always normalized to a standard $100,000 account per contract.
- Is the data through date what you expect? New backtest data lands roughly weekly; the Data through pill tells you the truth about what you're looking at.
The pages here
- Access & login — can't get in, or got in and the app looks empty
- FAQ — the questions new users actually ask
Still stuck? Ask in Discord
Sign in to the Engine and open Community & Support at the bottom of the left sidebar — the Discord link is there, open to everyone on every plan. It's the fastest way to get an answer: post the screen you're looking at and what you expected, and either we or someone who hit the same thing last week will help.
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